Tech Mahindra, a leading global technology consulting and digital solutions provider, has introduced its comprehensive ‘AI Delivered Right’ strategy designed to enable responsible and scalable AI implementation across industries. This initiative builds upon the company’s proven AI expertise, notably demonstrated through its development of Project Indus – India’s first foundational large language model that has since been open-sourced.
Mohit Joshi, CEO and Managing Director, Tech Mahindra, said, “As the AI landscape evolves, enterprises are looking for pathways to transition from exploration to expansion. However, many find themselves in extended proof-of-concept stages, looking for a partner to facilitate a smooth shift into real-world implementation. Our ‘AI Delivered Right’ strategy plays a crucial role in this direction. It showcases our ability to transform AI aspirations into concrete outcomes in a responsible manner. We are committed to empowering our customers throughout their transformation journey, providing operational rigor, ecosystem orchestration, and trust frameworks needed to ensure AI delivers real-world impact.”
The new strategy provides enterprises with a structured framework to optimize AI investments throughout the entire lifecycle, from initial strategy formulation to final implementation. It emphasizes intelligent data management, cost-effective deployment, and seamless integration with hyperscale cloud platforms while facilitating the modernization of legacy systems. At its core, the approach focuses on four key dimensions: transformation through AI-driven business model innovation, productivity enhancement via intelligent automation, innovation in products and customer experiences, and assurance through robust governance frameworks.
Santhosh Viswanathan, VP and MD, India Region, Intel Corporation, said, “Through our collaboration with Tech Mahindra on Project Indus, we have successfully enabled the seamless deployment of sophisticated AI models across industries, empowering businesses to harness the full potential of GenAI for improved efficiency and a competitive edge. Building on this collaboration, we are committed to introducing innovative offerings with Tech Mahindra’s expertise to deliver precise and effective AI solutions.”
Recognizing the critical role of partnerships in AI advancement, Tech Mahindra is actively collaborating with hyperscalers, technology platforms, and emerging startups to create a synergistic ecosystem. The company is simultaneously addressing the industry-wide AI talent shortage through comprehensive reskilling programs, with plans to complete foundational AI training for its workforce by fiscal year 2026.
Tech Mahindra’s AI capabilities extend to developing advanced Agentic AI systems capable of autonomous decision-making, complemented by its proprietary VerifAI framework that ensures reliable governance and validation of AI outcomes. The successful development of Project Indus in partnership with Intel stands as testament to the company’s technical prowess in creating and scaling sophisticated AI solutions.
Tapati Bandopadhyay – Expert Advisor – AI & Automation, Third Eye Advisory, said, “The ZeroOps, InfinityOps, and VerifAI frameworks and solutions from Tech Mahindra’s AI and integrated smart automation offerings empower clients to harness the full potential of the digital technology trio: AI, Automation, and Analytics. With AI headlining Tech Mahindra’s competency bouquet, these robust solutions address complex customer challenges in both business and IT operations through practical use cases, providing visibility, measurability, and control. The newly launched Pharmacovigilance solution demonstrates Tech Mahindra’s intent and effort to effectively deliver Agentic AI, demonstrating the vision and capability for AI, to deliver AI right. By delivering tangible results in production, the company is driving efficiency and innovation for their clients.”
The strategy specifically targets industries poised for significant AI-led transformation, including telecommunications, healthcare and life sciences, banking and financial services, and manufacturing. By combining technological innovation with responsible implementation practices, Tech Mahindra’s ‘AI Delivered Right’ approach aims to deliver measurable business impact while maintaining ethical standards in AI deployment.
